|
NORTHLAKE
FOODS, INC. SETTLES CUSTOMER LAWSUITS
(Washington,
D.C.) African American, Hispanic and Asian American
Plaintiffs, the Washington Lawyers' Committee for Civil
Rights & Urban Affairs, and Northlake Foods, Inc.
announced today a settlement agreement that resolves
four separate civil rights law suits pending in Richmond
and Norfolk federal courts.
Among other things, the settlement agreement provides
for enhanced compliance programs on the part of Northlake,
to better assure that all customers at its restaurants
enjoy full access and equal treatment,
irrespective of race, color, or national origin. The
Washington Lawyers' Committee and Northlake hailed the
Agreement as demonstrating the effectiveness of collaborative
efforts between plaintiffs, advocacy
organizations and responsible businesses to implement
the equal access promise of the federal civil rights
statutes.
The Agreement comes after substantial discussions between
Northlake and the Plaintiffs concerning customer civil
rights issues at Northlake-owned restaurants in the
Richmond and Norfolk, Va. areas. The settlement resolves
four lawsuits in which each of the twelve plaintiffs
alleged they were denied service or subjected to discriminatory
service when they attempted to eat at a Northlake-owned
restaurant. Working cooperatively and in the spirit
of providing full and equal treatment to all of its
customers,
representatives of Northlake and the Plaintiffs were
able to soon reach an Agreement in Principle that provides
the framework for the Settlement Agreement announced
today.
Under the Settlement Agreement, Northlake agrees, among
other things:
(1) to clarify its customer service, nondiscrimination
policy to ensure that
all customers are treated equally, irrespective of race,
color or national
origin;
(2) to retain a training consultant to design an enhanced
training program
for its entire management and hourly workforce regarding
customer
discrimination issues.
(3) to appoint a compliance officer, who will report
directly to the
President of Northlake, to develop an improved policy
with respect to the
manner in which Northlake will investigate and respond
to future customer
discrimination complaints; and
(4) to provide periodic future reporting to the Washington
Lawyers'
Committee, in an effort to work collaboratively with
the Committee on
maintaining state-of-the-art policy and procedures on
customer treatment.
"Northlake Foods is committed to providing quality
food and service to all customers regardless of race,
color or national origin," stated Northlake Foods
President Daryl Saylor. "While Northlake does not
believe it violated any laws, Northlake believes that
its new partnership with the Washington Lawyers' Committee
will greatly assist the Company's efforts to communicate
its customer commitment to all of our employees."
Susan Huhta of the Washington Lawyers' Committee said,
"Plaintiffs are delighted to reach this agreement
with Northlake. Few things are more important than assuring
full compliance with this country's civil rights laws.
Northlake's commitment to ensure that it complies with
federal law by providing equal and nondiscriminatory
access at its restaurants will go far in achieving the
objectives of the laws." Huhta also said that "from
the outset of our discussions with Northlake, they displayed
an understanding of
the importance of equal access and a willingness to
find workable solutions to the concerns we raised."
The Washington Lawyers' Committee for Civil Rights and
Urban Affairs (www.washlaw.org) served as counsel to the Plaintiffs
in these cases, along with the law firms of Ross, Dixon
& Bell; Kirkland & Ellis; Reed Smith; and Pillsbury
Winthrop Shaw Pittman.
The Washington Lawyers' Committee for Civil Rights and
Urban Affairs is a nonprofit civil rights organization
that has represented both individuals and groups seeking
to vindicate their civil rights for over 35 years. It
has handled over 5,000 civil rights cases, in employment,
housing, public accommodations, and other aspects of
urban life.
Northlake Foods, Inc. is headquartered in Tampa, Florida
and owns and operates 149 restaurants in Florida, Georgia
and Virginia.
For
more information about Northlake Foods please email
Vice President Erin Cockley
at: ecockley@Northlakefoods.com
###
|